Privacy Policy

Last updated: June 2024

StudyDen ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Service").

1. Information We Collect

  • Account Information: When you sign up, we collect your name, email address, and password. For child accounts, we collect the child’s name and year group as provided by the parent/guardian.
  • Profile and Usage Data: We collect information about your use of the Service, including lesson progress, quiz and assessment results, preferences, and activity logs.
  • Payment Information: If you subscribe, payment details are processed securely by our payment provider (Stripe). We do not store your full payment card details on our servers.
  • Communications: If you contact us, we may collect your email address and any other information you provide.
  • Cookies & Analytics: We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. We may use third-party analytics and error monitoring tools (such as Sentry) to improve performance and security.
  • AI Interactions: When you use features like the Luna AI assistant, your messages and related context are processed by our AI provider (OpenAI) to generate responses. We log usage for abuse prevention and service improvement.

2. How We Use Your Information

  • To provide, operate, and maintain the Service
  • To personalize your experience and adapt content
  • To process payments and manage subscriptions
  • To communicate with you about your account, updates, and support
  • To monitor, analyze, and improve the Service
  • To ensure the safety and security of users, including children
  • To comply with legal obligations

3. How We Share Your Information

  • With service providers (e.g., Supabase for hosting, Stripe for payments, OpenAI for AI features, Sentry for error monitoring) as necessary to operate the Service
  • With your consent or at your direction
  • To comply with legal requirements or protect rights, safety, or property
  • In connection with a business transfer (e.g., merger, acquisition)

4. Children’s Privacy

StudyDen is designed for use by families and children under parental supervision. We do not knowingly collect personal information from children without parental consent. Parents/guardians control child account creation and data. If you believe a child has provided us with personal information without consent, please contact us immediately.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

6. International Data Transfers

Your information may be processed and stored in countries outside your own, including the United States and the European Economic Area, where our service providers operate. We take steps to ensure adequate protection for your data in accordance with applicable law.

7. Your Rights and Choices

  • You may request a copy of your personal data or ask for your account and associated data to be deleted at any time by contacting us at h_ali2000@hotmail.com. We will respond to your request within one month as required by law.
  • You may opt out of marketing communications by following the unsubscribe instructions in our emails.
  • Parents/guardians may request access to or deletion of their child’s data by contacting us.
  • Depending on your location, you may have additional rights under data protection laws (e.g., GDPR, CCPA).

8. Cookies

We use cookies and similar technologies to provide essential functionality, remember your preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect your experience.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at h_ali2000@hotmail.com.